The Concierge Clinic OS · House of Taylor Advisory

Why The Bundle

These four products were designed to work together — they share design language, cross-reference each other, and combine into a complete service operating system.

The Concierge Clinic Playbook

The flagship doctrine: 12 Moments of Truth, phone scripts, patient journey rituals, service recovery, language library, and 90-day implementation plan. 54 pages.

$129

The Call Center Script Pack

10 field-tested phone scripts for inbound, booking, missed calls, no-shows, objections, and lapsed reactivation. Ready to deploy on the front desk this week. 21 pages.

$49

The Intake Packet

6 patient intake forms plus the design philosophy and customization guide. Built so your intake feels like the start of a relationship, not paperwork. 28 pages.

$39

The Onboarding Flows

21 email and text templates across three patient tracks — the 30-day welcome sequence that turns first-time patients into long-term members. 38 pages.

$29

The Math

Four Products. One Price.

Concierge Clinic Playbook$129

Call Center Script Pack$49

Intake Packet$39

Onboarding Flows$29

Total separately$246

Bundle price$199

Save $47. Get the complete operating system. Transform your front desk in 90 days.

What You'll Have

By the end of a focused weekend with the bundle, you will have:

The doctrine and 12 Moments of Truth framework that drives every decision
10 ready-to-deploy phone scripts for every front desk conversation
6 customized patient intake forms that prime the first visit
A 30-day onboarding sequence ready to drop into your email and text platforms
A 90-day implementation roadmap to roll the system out without overwhelming your team
The language library and service recovery protocols that turn problems into loyalty

Ready?

Get the Concierge Clinic OS

Four products. 141 pages. One bundle price of $199. Instant download.

Buy the Bundle — $199

All Four. Save $47.

Why The Bundle

Four Products. One Price.

What You'll Have

Get the Concierge Clinic OS